FILE – Apple chief executive Tim Cook in this Oct. 27, 2014 file photo taken in Montgomery, Ala. (Brynn Anderson/AP)
Apple CEO Tim Cook’s announcement that he is gay caps years of efforts by an industry that has long championed gay rights at home. It also may help propel Silicon Valley to the forefront of global struggles for equality, underscoring the reach tech powerhouses have not only with their gadgets and software but with their positions on heated social issues.
Cook’s acknowledgment, in an essay for Bloomberg Businessweek published Thursday, was far more than a disclosure of his sexuality — it was a declaration that a business leader is not defined by whom he dates, that companies can innovate whether the CEO is gay or straight, and that the tech industry is at its finest when its leaders are their true authentic self, say gay advocates and industry analysts.
File: Apple CEO Tim Cook speaks during an event to announce new products in San Jose, Calif. (AP Photo/Marcio Jose Sanchez, File)
“Everyone is saying, ‘Look at the most valuable company on the planet, and it’s run by a gay man,'” said Chris Sinton, a 10-year marketing and Internet executive at Cisco who left the company in 2002 to work in philanthropy and on issues involving the lesbian, gay, bisexual and transgender community. “Maybe someday some kid in Russia will read that and change his view on what sexuality is and what a gay person can accomplish.”
In the wake of Cook’s revelation, advocates say, tech companies that are some of the wealthiest and most powerful multinational companies in the world have a new opportunity to advocate for equality in countries such as Russia and Pakistan, where they sell their products but where LGBT communities are discriminated against — or worse.
“These big tech companies have offices overseas and sell products in places where there are not only not enough women as business role models but definitely not a lot of lesbian role models,” said Leanne Pittsford, a founder of Lesbians Who Tech, a San Francisco-based group dedicated to supporting and connecting gay women and their allies in the industry. “This could provide an impetus for tech companies to get more involved overseas.”
Tackling gay rights on the global stage is seen by LGBT advocates as a natural progression for the tech community, where information-driven and forward-thinking firms, often staffed by young and highly educated professionals, have created workplaces that embrace sexual diversity. Whether it’s Apple marching in the annual San Francisco Pride parade or Google’s Legalize Love campaign, which promotes gay rights in countries where homosexuality is illegal, tech giants and startups have more openly and aggressively championed the LGBT community than many other industries have. Indeed, tech companies were offering benefits for same-sex partners in the 1980s, when such perks were unheard of almost everywhere else.
“Technology as an industry has always been based on early adopters and innovators,” said Jonathan Lovitz, spokesman for StartOut, an organization of LGBT entrepreneurs. “So they are likely to be ahead of the curve on social policy. You’re watching banks and law firms that are now playing catch-up with the tech sector, which has been way out in front.”
Leading tech companies, including Google and Apple, rank high on the Human Rights Watch equality index, which tracks how companies treat LGBT workers. There aren’t any hard numbers about LGBT workers in tech, but Deloitte researcher Christie Smith said tech has one of the highest percentages of workers among industries who say they feel comfortable coming out at work.
Part of that, Smith contends, is because tech leaders tend to be more honest about themselves than executives in other industries. Among the openly gay tech leaders are Megan Smith, who oversaw Google’s experimental projects and recently joined the White House as chief technology officer of the United States; Peter Thiel, PayPal cofounder and billionaire investor; Sam Altman, president of tech accelerator Y Combinator; Wesley Chan, an early Google product manager and angel investor; and Nancy Vitale, the chief human resources officer at Genentech.
But there’s still plenty of work to be done to promote tolerance in Silicon Valley, particularly among younger startups, Sinton said.
“Sure, (information technology) is innovative and forward looking,” he said. “But at the same time it’s ‘bros’ and the ‘brogrammers’ and the frat-boy culture.”
Still, the very technology some of these companies create — social media networks, dating apps and video-sharing platforms — has helped reduce intolerance and homophobia by creating an information-driven culture where nearly everyone with a smartphone has stumbled upon a Facebook page for a LGBT group or a “coming out” video on YouTube.
“Once you have the Internet of people connecting with each other, and whether that’s on Facebook or people connecting on apps, you can’t reverse that,” said Kenji Yoshino, a professor of constitutional law at New York University who is writing a book on this topic. “You can’t unring that bell. The fact that gay people exist is everywhere, and you have to decide whether or not you’re going to treat them as brothers and sisters. And I think tech — Google, Facebook and Apple — had a lot to do with that.”
Others caution that Cook’s — or any tech leader’s — obligation is not to the LGBT movement, but to employees and investors.
“He is a CEO who happens to be gay,” Sinton said. “His obligation is to his shareholders. I do not expect him to carry a rainbow flag and drive a social agenda around the world.”
Cook’s announcement, and the lengths to which tech companies have gone to embrace the LGBT community, also highlight how little they’ve done to bring more women, blacks and Latinos into their workforce. Many of these companies champion diversity, but while they’ve taken to the streets to advocate for gay rights, they have done little to move the needle on the number of women and people of color entering and staying in tech. Apple’s workforce is 70 percent male and 55 percent white.
Jennifer Brown, a diversity and inclusion consultant who has worked with Fortune 500 companies including Cisco, said Cook’s announcement should resonate with both “tech talent and the executive leadership who may say they support diversity but haven’t really been putting their money where their mouth is and go out on a limb.”
“This sends a social message,” she added, “that the C suite, which frankly is composed largely of white heterosexual males, is one of the last bastions where we aren’t seeing the true diversity of the rest of the world.”
The last time I talked to Stephen Glass, he was pleading with me on the phone to protect him from Charles Lane. Chuck, as we called him, was the editor of The New Republic and Steve was my colleague and very good friend, maybe something like a little brother, though we are only two years apart in age. Steve had a way of inspiring loyalty, not jealousy, in his fellow young writers, which was remarkable given how spectacularly successful he’d been in such a short time. While the rest of us were still scratching our way out of the intern pit, he was becoming a franchise, turning out bizarre and amazing stories week after week for The New Republic, Harper’s, and Rolling Stone—each one a home run.
I didn’t know when he called me that he’d made up nearly all of the bizarre and amazing stories, that he was the perpetrator of probably the most elaborate fraud in journalistic history, that he would soon become famous on a whole new scale. I didn’t even know he had a dark side. It was the spring of 1998 and he was still just my hapless friend Steve, who padded into my office ten times a day in white socks and was more interested in alphabetizing beer than drinking it. When he called, I was in New York and I said I would come back to D.C. right away. I probably said something about Chuck like: “Fuck him. He can’t fire you. He can’t possibly think you would do that.”
I was wrong, and Chuck, ever-resistant to Steve’s charms, was as right as he’d been in his life. The story was front-page news all over the world. The staff (me included) spent several weeks re-reporting all of Steve’s articles. It turned out that Steve had been making up characters, scenes, events, whole stories from first word to last. He made up some funny stuff—a convention of Monica Lewinsky memorabilia—and also some really awful stuff: racist cab drivers, sexist Republicans, desperate poor people calling in to a psychic hotline, career-damaging quotes about politicians. In fact, we eventually figured out that very few of his stories were completely true. Not only that, but he went to extreme lengths to hide his fabrications, filling notebooks with fake interview notes and creating fake business cards and fake voicemails. (Remember, this was before most people used Google. Plus, Steve had been the head of The New Republic’s fact-checking department.)
The Collection of The New Republic
After the scandal broke, the magazine fact-checked and annotated every Stephen Glass story to determine the extent of his fabrications. The key at the top of this page indicates that phrases underlined in blue have been confirmed as true; phrases underlined in red have been confirmed to be untrue; phrases underlined in pencil cannot be confirmed either way. Subsequent pages are very, very red.
Once we knew what he’d done, I tried to call Steve, but he never called back. He just went missing, like the kids on the milk cartons. It was weird. People often ask me if I felt “betrayed,” but really I was deeply unsettled, like I’d woken up in the wrong room. I wondered whether Steve had lied to me about personal things, too. I wondered how, even after he’d been caught, he could bring himself to recruit me to defend him, knowing I’d be risking my job to do so. I wondered how I could spend more time with a person during the week than I spent with my husband and not suspect a thing. (And I didn’t. It came as a total surprise). And I wondered what else I didn’t know about people. Could my brother be a drug addict? Did my best friend actually hate me? Jon Chait, now a political writer for New York and back then the smart young wonk in our trio, was in Paris when the scandal broke. Overnight, Steve went from “being one of my best friends to someone I read about in The International Herald Tribune,” Chait recalled. The transition was so abrupt that, for months, Jon dreamed that he’d run into him or that Steve wanted to talk to him.
Then, after a while, the dreams stopped. The Monica Lewinsky scandal petered out, George W. Bush became president, we all got cell phones, laptops, spouses, children. Over the years, Steve Glass got mixed up in our minds with the fictionalized Stephen Glass from his own 2003 roman à clef, The Fabulist, or Steve Glass as played by Hayden Christensen in the 2003 movie Shattered Glass. It was the book that finally provoked my anger. The plot follows a thinly fictionalized Steve in the aftermath of the affair. It portrays him as humble, contrite, and “a few shades hipper than the original,” I wrote in a review for Slate. The rest of us came off as shallow jerks barely worth apologizing to. Steve sent about 100 handwritten letters of apology that year to people he’d injured, all several pages long and very abject: “I’m genuinely sorry that I lied to you and betrayed you.” But he was also hawking his book, so we saw the letters as an effort to neutralize us. Reading the novel pretty much killed off my curiosity. For years afterward, if I thought about Steve at all—usually when I got an e-mail from a journalism student who had seen the movie in an ethics class—he was the notorious Stephen Glass, still living in the Clinton era.
Then, in 2010, I got a call from a lawyer in California. Steve had filed an application for something called “moral character determination” with the California state bar. He wanted to be a lawyer and the guild apparently did not think he had reformed enough to practice law. Did I want to provide an account of Steve’s wrongdoing? the lawyer asked. Chuck Lane was going to, and Steve had lined up several witnesses to speak in his favor. I said I would think about it and I did. For a few days, I tried to call up the anger again. But after all those years I could only find faint traces of it.
In fact, the prospect of appearing in court revived some of the old protective instincts. I hadn’t seen Steve in twelve years. I couldn’t say he deserved to be a lawyer, but I couldn’t say he definitively didn’t, either. (Since when did lawyers become the measure of purity anyway?) At stake for the lawyers was the sanctity of their guild. But for me, a larger question loomed: Agreeing that Steve could never practice law felt a little too close to agreeing that no one who had done something wrong—even monstrously wrong—in their youth could ever move beyond it. “I don’t wish him ill,” I’d written in my review of The Fabulist. “But I’m not convinced he’s changed all that much.” When the lawyer reminded me that the real Stephen Glass lived on the other coast, that he had professional aspirations, that he had friends who would stick up for him in court, that, in short, he was still making his way through time, it suddenly occurred to me: How could I possibly know if he’d changed or if he hadn’t?
“The movie makes it seem like there was some joy in all of this for me,” says Glass now. “But it never felt fun. I was anxious and scared and depressed.”
Steve Glass now lives in Venice Beach with his longtime girlfriend, Julie Hilden, a dog, two cats, and a rotating cast of foster pets. (The couple are also vegans.) He works as director of special projects at Carpenter, Zuckerman, Rowley, a personal-injury law firm in Beverly Hills. For anyone who knew him back in the day, this is a comical juxtaposition. Steve is a Jewish boy from the posh Chicago suburb of Highland Park with pushy Jewish parents who insisted on the usual (doctor, lawyer). When they urged him to go to law school, they probably had Supreme Court appearances in mind, not, as the firm boasts, a $2.1 million settlement for a homeless man hit by a garbage truck. But Paul Zuckerman, the partner who hired Steve and has become his mentor, considers this development to be a sign of grace. “You were on track to be an asshole,” he told Steve when I was there. “The best thing that ever happened to you in your life is that you fell flat on your face.”
I’d e-mailed Steve this summer to see if he would talk to me. The New Republic was approaching its one-hundredth anniversary and the magazine wanted to revisit this dark chapter in its history. Other than publicizing his book, Steve hadn’t done any interviews since then, and certainly not with people from that era. But he readily agreed to talk to me, for reasons that became clear to me during the course of our conversations.
We decided to meet at a café near his office, and I ran into him on the street when we were both heading over. We said hello, reflexively hugged. I flashed back to the many times I’d run into him on the corner outside CF Folks, a lunch place near the old New Republic office in D.C. It was like encountering a cousin I hadn’t seen in some time. He had the same sandy curls and glasses, the same bouncy walk, and the pallor of someone who spends all day in an office. He still had the air of a nice boy who was about to theatrically help his grandma cross the street. Only something was a little different. He was more grounded? Or maybe masculine? For some reason it popped into my head that Steve had once wanted to write a story about how everyone thought he was gay but he wasn’t. He was floaty back then, undetermined, as if he could levitate in those white socks. But now he had lost that quality.
The first question he asked was whether I had any kids, which gave me a good idea of how far he’d strayed from his old world of journalist friends. (I have three, according to Wikipedia, and the many articles I’ve written mentioning them). I asked if he’d kept in touch with anyone from back then, and he said he hadn’t been able to. In the early days after the scandal, Steve told me, when he would see one of us on the street in D.C., he would become terrified, to the point of feeling “physically ill, like my stomach was falling out of me,” and turn and run in the other direction. He didn’t read any news about himself for a long time—it took him a year to read the Vanity Fair story about the scandal—because it was “extremely painful,” he said. Eventually that meant he fell out of the habit of reading much news at all, outside The New York Times and legal papers for work. I realized that for Steve, we too were frozen in the Clinton era. “It’s not realistic,” he explained, “but after a period of time, I was still convinced my old world of friends were having conversations amongst themselves, … that you and Jon were still hanging out every day and I didn’t know what was going on. I didn’t get over the idea that it was one big club and I was no longer a part of it.”
On the plane to California, I’d imagined myself in the same role as the lawyer who’d asked me to appear at the bar hearing. I was going into intellectual combat, and I had to be well prepared. I dressed in an overly formal way, and I read Crime and Punishment on the plane to acquaint myself with the tricks of a guilty mind. I was wary of getting played again, and so I decided I would not spare Steve any question, no matter how uncomfortable. That phone call when he asked me to defend him to Chuck, for example. What was he thinking? “I was clearly putting you at risk to back up my lies,” he said, adding that he had asked multiple people to defend him. “What I did was horrible and then asking people to defend me was horrible.” His words were heavy but his tone stayed friendly. He was relaxed—in fact, much more so than I was. And his directness surprised me. He’d clearly thought through these answers, but they didn’t feel canned or rehearsed.
A torn-out page from one of Glass’s legal pads bears the URL for the fabricated website of “Jukt Micronics,” the fake software company Glass created for his story “Hack Heaven.”
Steve volunteered that he thought his most extreme sin of this kind was going to Michael Kelly’s house to beg for his support. Kelly, who’d been the editor before Lane and later died reporting in Iraq, was bulldog-loyal to his young staff. He had once written a vicious letter to one of Steve’s sources who’d challenged Steve on the facts of a story, accusing the source of lying and demanding an apology. This letter got dredged up in the aftermath of the scandal and did not make Kelly look good. Did Steve not foresee that would happen? “I felt my entire life was falling apart around me, and I felt scared and desperate,” he said. “I wasn’t thinking about the ramifications of asking you to defend me.”
And so it went for several hours. I would ask Steve about something he’d done. He’d pause, conjure the moment, parse every iteration of the crime, add whatever I’d forgotten to mention, and then apologize. If the first step of reforming yourself is acknowledging your sins, then Steve was determined to get an A-plus, along with extra credit. For example, I asked whether he had consciously made us his co-conspirators in the creation of fiction. I recalled him once asking me to help with his story about the nonexistent Monica Lewinsky memorabilia convention. The story was dull but had a funny line at the end about a Monica Lewinsky sex doll. Were there any more details like that? I had asked, and he came to life, recounting various trinkets, including a condom named after her. I cheered him on, and thus together, we birthed a fabulous falsehood. Steve said he remembered doing that all the time, that “the normal editing process wound up directing the fabrications.” His most egregious creation, he said, was when he co-wrote a story with Chait about Alan Greenspan and invented an actual shrine to the then–Fed chairman. “I wanted you guys to feel something in my presence, to be excited to be around me,” he explained. “And as I crossed more lines, the lies became more and more extreme, and I just became more and more anxious and crazy and out of control.”
In his book, Steve’s fictional alter ego explained that he lied because he wanted to be “loved” by the people around him. At the time, that explanation struck me as generic, something a person relatively new to therapy might glibly repeat. But middle-aged Steve was now describing a very specific dynamic between himself and his audience, one that was humiliating to admit and felt more fully digested.
I asked him if he’d seen Shattered Glass. The movie came out around the same time as his book, and his editor had arranged for him to go to a screening set up by David Carr of The New York Times. Steve recalled that at first he couldn’t find the building. He was terrified that he would tell people he had the wrong address and they’d think he was lying. He said he couldn’t pay much attention to the film, and so he looked at his feet and cried. He thought it captured some of the drama really well, but that it got one essential thing wrong: “The movie makes it seem like there was some joy in all of this for me. But it never felt fun. I was anxious and scared and depressed. Outwardly I was communicating fun, but inside all I felt was anxiety.”
After a while, I stopped playing prosecutor and got a little more human. I told him, for example, that his book had made me furious, and he said he understood why.
“I was still self-justifying,” he said. “It was mean, in the sense that I didn’t imagine someone like you or Jon reading this and thinking, Hold on. I was the victim then.” He said he thought at the time that he had the emotional development to write a book, but it’s obvious to him now that he didn’t.
All of this might make you think that Steve was just telling me everything I wanted to hear. I did at some point ask if he ever allowed himself to fight back against accusations, even to get angry, and he admitted that he did not want to do that in public. But what put my suspicion on hold was the monumental shift in his tone.
In the old days, Steve used to walk around the office asking all of us, “Are you mad at me?” for no reason at all. Chait got so tired of it he vowed to whack Steve with a magazine every time he said it. Now, Steve would ask, every half hour or so. “Are you happy you’re doing this?” Or: “Is this how you expected it to go?” He hadn’t lost the need to solicit approval, only now the questions seemed less rankly needy, less narcissistic, and more the kind of friendly check-in any normal and nice adult might do.
Although we now know that Glass created fake business cards to support his stories, this one is authentic.
In January, a few months before I interviewed Steve, the California Supreme Court declined to admit him to the bar. This decision ended his twelve-year quest to become a lawyer. In 2002, Steve had applied for admission to the New York bar, but withdrew his application two years later when he found out that it was going to reject him. He started the process over again in California in 2007, and both the state bar court and the hearing department ruled in his favor. But the committee of bar examiners kept appealing, and ultimately he lost by a unanimous decision at the state Supreme Court level. His case was highly unusual—even felons can become lawyers, after all. But the court ultimately decided that Steve had failed to prove that he “is no longer the same person who behaved so poorly in the past.”
A deciding factor for the judges was the discovery that Steve had misled the New York bar about how much he’d worked with various magazines to help detect his fabrications so they could inform their readers. He was still adding new articles to the list as late as the 2010 trial of the State Bar court. In his testimony, Chuck said he was astonished Steve hadn’t disclosed these articles twelve years ago. “If I wanted to get across anything new at the hearing,” he later told me, “it’s what a shock that was.”
The court also heard from 22 witnesses on Steve’s side—his girlfriend, a judge he’d clerked for, law professors he’d worked with, two psychiatrists he had seen, colleagues, friends, and Martin Peretz, who owned The New Republic while Steve was there and had reconciled with him. An emotional high point came when his girlfriend, Julie Hilden, was on the stand. She explained that she had gotten together with Steve shortly after the scandal, and he’d helped nurse her through a serious illness early in their relationship. The opposing lawyers asked why she hadn’t married him if she trusted him so much, and she started to cry. She told them that she and Steve had decided not to marry until same-sex marriage was legal in California. (I believe that she was sincere about this. I was friends with Julie many years ago, and she is a person who carries principles to an extreme—she wrote a book called The Bad Daughter about her decision to abandon her ailing mother so she could live her own life. Also, the veganism.)
The opposing decisions from the lower and state Supreme courts evince very different views of what rehabilitation looks like. To the Supreme Court, a reformed person is something like an oncologist; his eyes are trained on the offending cancer, his mission to root out every last trace. To the lower courts, a person reformed is no longer even engaged very much with the original crime. He has moved on, in a way that thwarts our hunger for retribution. If it isn’t already obvious, my sympathies lie with the lower courts. Whenever I read in the transcripts someone saying that Steve was “devastated” by his crime, as his former law professor said, always confessing, cataloguing, apologizing, I bristled. It sounded like the old Steve, always wondering if you were mad at him, consumed with some pre-existing shame. As a college friend once (brutally) said about him: “He could always absorb whatever abuse you threw at him. No matter what mean thing you said about his pants or his personality or whatever, he’d suck it up, like a beaten dog happy to get an open-fisted punch in the ear.”
To me, the most relatable testimony in Steve’s hearing came from Melanie Thernstrom, a journalist and an old friend of Julie’s and, ultimately, of the couple’s. Thernstrom found the court’s fixation on whether he’d listed all of his fabrications—“like was it 27 or 42?”—to be “sophistic.”
When Julie first told me she was dating Stephen, I was completely horrified, and as a journalist, you know, I had very strong negative feelings about what he did, as, you know, the members of my community all did, and certainly tried to talk her out of it.
Then getting to know him, you know, I went from horrified to skeptical, and then grudging, like, “Well he seems nice, but he probably isn’t, you know, deep down. I’m sure, you know, maybe it’s all an act, and then in getting to know him all these years, the dawning realization that this is really an extraordinary person, that he is really a wonderful person, an incredibly good partner, just very kind, generous, loyal, responsible, empathetic, someone who really cares about other people. … This journey I took from horror to affirmation is one I saw every one of Julie’s friends go through over the years, and there is not one single friend of hers who doesn’t feel about him the way I do.
It is said that we are a nation of second acts, that at this cultural moment especially, we fetishize failure, that we love nothing more than a sinner reformed. But perhaps what we love is a story about second acts. A Christian testimonial or an Alcoholics Anonymous confessional is designed to be thrilling, but not too closely scrutinized. There is a long night of darkness and then, suddenly, a morning of light. But if we peer too much at the details, we get wary, or maybe bored. We might get some satisfaction hearing Eliot Spitzer say, “You go through that pain, you change,” but we don’t believe it enough to trust him to represent us. Perhaps what we lack is patience, because reform is not all that theatrical, or even a great story. It is slow, tedious work. You see a priest, or a psychiatrist. You acknowledge the sins. You go through a long period—years, decades even—of living with that acknowledgment, stewing in it, denying it, owning it again. If you work hard enough and are sincere in your efforts, then maybe each day you are a little more reformed than you were the day before. And maybe one day, the change can be detected on the outside.
The top line on this page from one of Stephen Glass’s notebooks reads “DON’T DO STUPID THINGS.”
One of the luckiest things that happened to Steve after the scandal was landing in the company of Paul Zuckerman, one of the partners at his firm. Steve applied to the job in 2003 in response to an ad. “What a genius,” Zuckerman thought when he looked at his résumé. “He clearly has applied to the wrong firm.” Georgetown grads who have clerked for judges normally don’t apply to personal-injury firms. But then Zuckerman read the cover letter, in which Steve wrote about his history. Zuckerman laughed, he told me, and promptly deleted the e-mail.
And here, the story gets a little apocryphal. Zuckerman thought about that letter for a while. When he was 35, he had a serious problem with drinking and drugs. He was married at the time and had a kid: “I was sick and I was in denial and I kept it all a secret. And finally it got so bad I had to accept that I could not control it on my own.” Most people will recognize this as the language of a twelve-step program, which is what it is. Zuckerman found himself in a “dingy room I thought I was too good for,” but eventually he settled in. He did his personal inventory, and “learned a lot about myself and my shortcomings.” Now he felt he might be in a position to help someone else do the same. He retrieved the e-mail and gave Steve a call. Of the 100 or so employers that Steve wrote to, Zuckerman was the only one to offer him a formal interview.
Zuckerman is precisely the kind of person you would expect to work in a personal-injury firm: He would look perfect in his Armani suit if he could only get ahead of his five o’clock shadow. When Steve came in for the interview, “he wanted to tell me the entire story in mortifying detail. I say ‘mortifying’ because at the time it hung so heavily on him. He was so sad, and it was so painful for him. I said, ‘You don’t need to tell me every detail,’ and he said, ‘I do. I need to know for myself that you know it all.’ ” Zuckerman then took Steve to meet one of the other partners and begged Steve not to go through the thing again: “It takes too long. We’re busy.” But Steve insisted.
Zuckerman hired Steve as a paralegal. At first he kept a close eye on him: “No way I was giving him my Social Security number and my mother’s maiden name.” Eventually, they found the perfect role for Steve—and here is where the tedious work of reform begins. When clients come in, Steve helps the firm get them ready for trial. The first thing he does is tell them who he is. He says he worked at a magazine and he lied and made up stories and covered them up. He says he got caught, that Hollywood made a movie about it and that there are many people “who dislike me and rightly so.” He has done this about a dozen times a month, for the last decade, meaning that the conference room in the firm’s modern, exposed-brick office has become his equivalent of Zuckerman’s dingy room, where Steve confesses, over and over again.
Zuckerman has Steve do this so the clients won’t find out about his history themselves and because he has to explain why Steve can never appear in court. But there is a deeper reason. In the firm’s lore, personal-injury work is like evangelism. “We are dealing with people who have not only been injured; they’ve been broken and need to be made whole,” says Zuckerman. In order to do that, the lawyers need to know the whole truth about a person, even secrets they’ve never confessed to anyone. But the clients are often afraid to disclose the truth because they fear it will hurt their case. So the lawyers have to work on them. “You can lie to your priest and lie to your wife,” Zuckerman says, “but you can’t lie to us.”
For example, Zuckerman explained, there was a client who got in a terrible motorcycle accident while driving home. The only witness who could verify his account of what happened was his mistress, who was on the motorcycle with him. There was another client who needed a doctor to testify about his health before an accident, but the physician who had seen him most recently had done an operation on his genitalia, which the client found embarrassing. When Steve opens with his confession, “it gives the client freedom to tell me what’s wrong with their life,” says Zuckerman. “They open up and tell you everything, even their secrets and things they are afraid to share. No one can do that better than Steve. He shares his background, and they know it’s safe for them.” Steve and the clients develop relationships. Sometimes he goes to their houses, makes them a meal. In the state bar court hearing, Zuckerman testified about Steve’s work with a “homeless crack-addicted mentally handicapped guy who lived in the streets under a tarp, HIV-positive” and who showed up at the office “filthy, fingernails 6-inches long, covered in fleas and lice and his own waste and his own filth.” Steve helped him to get into a homeless shelter, hook up with community services, and eventually, win the $2.1 million settlement in the garbage-truck case.
I heard this and alarm bells went off. The work sounded humane but also possibly manipulative. It sounded like crafting masterful stories in order to get the results you want. “Filthy fingernails,” “fleas and lice”—those all sounded like details out of an old Steve Glass piece. When I put this to Steve, he was a little touchy, although he’d already considered the ethics of his work. “It’s not manipulation; it’s caring. I don’t coach the clients; I help them discover their story.” He added: “It makes me anxious to do this. But I work from facts that are indisputably true. Maybe the anxiety comes from being afraid to be accused of lying again.” His answer didn’t satisfy me, but I figured he would work through this one in time. Winning a personal-injury suit requires facts but also a sympathetic narrative. Perhaps in a few years he’d be able to just admit that.
Change, after all, comes slowly. Zuckerman recalls that once, in the early days, he saw Steve crossing the street, and he was “the saddest guy in the world. He was just walking down Beverly Boulevard like that cartoon character with the stinky blanket and the cloud. He just looked like the world had taken a shit on him.” Then, in the last two years, the cloud started to clear. “He just began to like himself. I know this. I can sense it.” The final threshold, oddly, was the Supreme Court decision. Steve no longer had to defend what he had done or wait for someone else’s judgment. That’s why, when I sent him the e-mail, he so readily agreed to talk. “I felt so liberated, from that wanting to be loved all the time. It’s oppressive.” When the decision came down, he said, “I didn’t feel rejected, or desperate, or angry, overwhelmed. I felt sad and disappointed. I felt like my reaction was totally appropriate.” He took a day off work, hung out with Julie, and stopped waiting. It made me wonder if part of the reason the Supreme Court rejected him is because he was seeking their approval: the request itself was evidence that he didn’t yet deserve it.
During the bar trials, Steve’s childhood was depicted as a series of psychological traumas. Since the scandal, Steve has been in steady therapy, sometimes four days a week. One psychologist suggested that he may have “arrested development” and was unable to draw proper boundaries with his parents. The psychologist also said he suffered from a need for approval, a need to impress others, and a need for attention, and pointed to Steve’s fear of inadequacy and rejection. His father, who was a doctor, and his mother, who was a nurse, put “enormous pressure” on him to succeed at school, the court documents read. His parents would grill him and his brother on academic subjects, and the one who got the most wrong answers would be “frozen out” by his mother, while the other would be showered with love. When he was working at The New Republic, he came home for Passover one year and got his parents a subscription. They said the magazine was a “sandbox,” and it was time he grew up. He decided to create articles with “electricity,” and that’s when he began making things up. There’s no doubt that parental pressure played some part in what Steve did. But, as Jack Shafer wrote, the stories create a “cringeworthy picture of him. How many people would make the sort of confessions and excuses that Glass does in this case, just to gain admittance to the bar?”
In our interview, his views about his parents sounded more nuanced. Yes, they were pressure-cooker Jews, he admitted, “but I internalized the pressure much more than they put it on me.” He reads his descriptions of them in the legal papers and they sound “harsh” to him now. “I feel much more sympathetic, because I brought their world crashing down on them, too.” He said his parents had changed over time and so had he. Now, he thinks of them as “more like good friends who have a long shared history with me, but there’s no real feeling of dependence.” I pressed him on this, and he said that he was “wary to talk about them.” I had the strong impression that Steve had faced all these former versions of himself—not just the fabulist but the pleaser and the manipulator and the grasping Georgetown grad desperate to be a lawyer—and shaken hands with them and emerged from those encounters improbably content.
The first thing Stephen Glass tells new clients of his law firm is that he worked for a magazine where he lied, made up stories, and got caught.
When Chuck Lane got the call asking whether he wanted to participate in Steve’s bar trial, he was somewhere between reluctant and game. He told the bar he would show up if they subpoenaed him. “I was trying to avoid seeming like I had a vendetta against Steve, which I don’t,” he told me. “I don’t want people to get the idea that, after all these years, I am out to get Steve. I don’t care if he’s in the bar or not.” Still, he told me, it was a free trip to L.A.
Chuck was not all that eager to meet to discuss Steve Glass, yet again, so I interviewed him over the phone. He is now a columnist at The Washington Post, and we talked while he was waiting to be edited. When Chuck arrived at The New Republic, we young people experienced him as a parent constantly telling us to clean our rooms. We were used to the delightful, conspiratorial antics of Michael Kelly, and Chuck was an actual grown-up. He had been a foreign correspondent for many years writing serious stories about Eastern Europe. He was not impressed with Steve or any of us bright young things. But we later realized that the character traits we least appreciated about Chuck—his sobersidedness, his suspicion of froth—were what ultimately made him the hero of the story. Steve was finally caught after a dramatic showdown, in which Chuck drove him to Bethesda to find the site of a supposed hackers’ convention that Steve had written about. Chuck pressed Steve for details—which building? what room? Steve kept lying and Chuck kept behaving like the reporter he was. We had to grudgingly admit it: he could not have handled it better.
Over the years, the scandal has made Chuck a “D-list celebrity,” he jokes. He was the hero of Shattered Glass, played by Peter Sarsgaard. He got admiring letters and e-mails from all over the world, and still does. “While the world would be a better place if it had never happened, it would be hypocritical to say it was some kind of heavy burden for me,” Chuck says. “It was a great feather in my cap.” At the same time, he added, “it tends to distract from everything else I’ve done in my career.”
What Chuck has always wanted from Steve, he told me, is a “full, voluntary, unrestrained, uninhibited, generous, forthcoming confession. And he never did that. How can you believe in a person’s change unless you know what the hell he did?” I told him about my trip to see Steve, and how he had seemed truly honest about everything he had done wrong. “If what you’re saying is true, if he’s really being truthful with you, then that’s the first evidence I’ve ever heard that maybe he’s finally got it,” Chuck said.
But he couldn’t sit with that impression for more than a few seconds. What Steve was telling me was a “classic one-source story,” because it all came from Steve, he pointed out. Then the train started up again: “It just goes back to the fundamental problem with all this. You can’t get your virginity back! You just can’t! Steve did something so spectacular and so dishonest on such a world scale that it’s going to stay with him forever, and not unfairly. People are entitled to doubt him now.”
Chuck does not generally seem like a hard-hearted or unforgiving person. But he went through something very different than the rest of us. We never confronted a panicking Steve and had him lie to our faces. When it comes to Steve, Chuck can’t get his virginity back, either. Chuck agreed with that theory. “This is a problem, and not a problem I can get over. I cannot believe what Steve Glass says. He went through the looking glass, and now I feel like Steve could say anything and I would be a fool to believe it,” he said. “That doesn’t mean I hate Steve, and it doesn’t mean I want Steve to fail in life or anything. I just don’t believe him. … With me, he’s just forfeited the presumption that he’s telling the truth.”
The aftermath was different for Chuck, too. The Steve Glass affair became a central part of his public identity, perhaps even the moment when he was his most fully realized self. Whether he likes it or not, he will forever be defined by it, and whether he wants to or not, that’s hard to let go of.
After many hours of talking, Steve and I met Julie at a bar in Venice Beach. The place was packed; it was late, and I was jetlagged and a little cold. Our conversation had been so intense for so long that it slipped into a kind of normal. We talked about pets, Julie’s job, and a minor procedure she’d had. Julie told me they’d recently gotten engaged. They asked the waiter whether the food on the menu was actually vegan and admitted, in that cute couple way: “I know. We’re annoying.” Julie and I caught up a little on friends we had in common, and I had the thought that, if we lived in the same city, I might bump into Julie and Steve naturally, that I wouldn’t have to widen my social circle all that much for us all to land inside it.
I told Steve I was grateful he’d been willing to risk talking to me after all these years, and he said, “I missed you.” He told me that after college, Jon and I had been like his family, and that’s why he wanted so much for us to like him. My guard went up again. I was touched and simultaneously worried about getting taken in by him. Did he really miss me? Or was he saying he missed me as a way to win me over?
It was then that I realized that I was not the inspector come to peer inside him and discover whether the inner workings were free of rust. Forgiveness happens in a relationship. The transgressor has to make a palpable shift but so does the person who has been transgressed against. The day before I came to L.A., I had reread The Fabulist. This time, it didn’t move me one way or another. The parts that had enraged me before seemed minor, and I also noticed some moving moments of self-reflection I’d missed. That was my first clue that I, too, was no longer the same person I was in 1998, or 2003. Some people he has wronged will never forgive him. This doesn’t mean that the truth about Steve is elusive, or subjective. It means that forgiveness is a choice, and I decided to make it.
Hanna Rosin is a writer for The Atlantic and Slate, and author of The End of Men.
Correction: I previous version of this story misspelled Hayden Christensen’s last name.
Walk into the Strand Book Store, at East 12th and Broadway, and the retail experience you’ll have is unexpectedly contemporary. The walls are white, the lighting bright; crisp red signage is visible at every turn. The main floor is bustling, and the store now employs merchandising experts to refine its traffic flow and make sure that prime display space goes to stuff that’s selling. Whereas you can leave a Barnes & Noble feeling numbed, particularly if a clerk directs you to Gardening when you ask for Leaves of Grass,the Strand is simply a warmer place for readers.
In the middle of the room, though, is a big concrete column holding up the building, and it looks … wrong. It’s painted gray, and not a soft designer gray but some dead color like you’d see on a basement floor. Crudely stenciled signs reading BOOKS SHIPPED ANYWHERE are tacked to it. Bookcases surround the column, and they’re beat to hell, their finish nearly black with age.
This tableau was left intact when the store was renovated in 2003. Until then, the Strand had been a beloved, indispensable, and physically grim place. Like a lot of businesses that had hung on through the FORD TO CITY: DROP DEAD years, it looked broken-down and patched-up. The bathroom was even dirtier than the one in the Astor Place subway. You got the feeling that a lot of books had been on the shelves for years. The ceiling was dark with the exhalations from a million Chesterfields. There were mice. People arriving with review copies to sell received an escort to the basement after a guard’s bellow: “Books to go down!” It was an experience that, once you adjusted to its sourness, you might appreciate and even enjoy. Maybe.
That New York is mostly gone, replaced by a cleaner and more efficient city—not to mention a cleaner and more efficient Strand. “Books to go down!” is extinct. So is Book Row, the Fourth Avenue strip that fortified the readers and writers of Greenwich Village. Though there are signs of life in the independent-bookseller business — consider the success of McNally-Jackson — few secondhand-book stores are left in Manhattan. Only two survive in midtown, and the necrology is long. Skyline on West 18th Street, New York Bound Bookshop in Rockefeller Center, the Gotham Book Mart on West 47th — closed. Academy Books is now Academy Records & CDs.
So, then: Why is there still a Strand Book Store?
In large part because of Fred Bass. He’s pretty much the human analogue for the store’s gray column. His father, Ben, founded the Strand around the corner in 1927, and he was born in 1928. Ask him about his childhood, and he recalls going on buying trips on the subway with his father, hauling back bundles of books tied with rope that cut into his hands. (“Along the line, we got some handles.”) Ask him about the 1970s, and he’ll tell you about hiding cash in the store because it was too dangerous to go to the bank after dark. He’s 86, and he still makes buying trips, though mostly not by subway. “Part of my job is going out to look at estates — it’s a treasure hunt.” New York, to him, “is an incredible source — a highly educated group of people in a concentrated area, with universities and Wall Street wealth. The libraries are here.” Printed and bound ore, ready to be mined.
Four days a week, he’s on the main floor, working the book-buying desk in back. Stand there, and you’ll see the full gamut of New York readers. Critics and junior editors, selling recent releases. Academics. Weirdos. “Book scouts,” who pan for first-edition gold at yard sales and on Goodwill shelves. They walk in with heavy shopping bags and leave with a few $20s. Usually fewer than they’d hoped: The Strand rejects a lot, because unsalable books are deadweight. Whatever arrives has to go out quickly. “Our stock isn’t stale,” Bass says. “You come in, and there’ll be new stuff continually.” Slow sellers are culled, then marked down, then moved to the bargain racks outside, then finally sold in bulk for stage sets and the like.
Secondhand books have to be judged individually as they come in, a process that requires time and experience. (A couple of buyers have been on the job upwards of 40 years.) Though it takes less experience than it once did: Arriving books now have their UPCs scanned, and the database “gives us information where it used to be guesswork,” says Bass. “The guesswork was so great then, I filled up an 11,000-square-foot warehouse with unsold books.” He pauses, deadpan. “Using my expertise.”
All of this suggests that the Strand is a used-book store. It isn’t, not exactly. Over the past decade or so, new books have come to represent about 40 percent of sales. They constitute, Bass explains, a more predictable business: “New books, we can sell 50, 100, 200 copies of. I make less money, but it’s a little bit more scientific. The used-book business, we have a bigger market — of course, we have to carry a bigger inventory.”
Founder Ben Bass in 1938.
Those new books are also profitable because of a source almost unique to the Strand: broke editorial assistants. When the Strand buys their review copies, it pays about a quarter of the cover price, sometimes less. They’re indistinguishable from new, and the Strand sells most of them as such. (When Bass buys from wholesalers, he generally pays about 40 percent of list.) Publishers hate this gray market but accept it; one book publicist I know cringes when she sees her press releases peeking out of copies at the store. Bass shrugs: “I tell them it’s the cost of doing business.”
If the old used-book Strand is built around Fred Bass, the new Strand is a joint production with his daughter, Nancy Bass Wyden. She started working here three decades ago as a teenager, and the family has done well since: Fred lives in Trump World Tower, and Nancy married a senator, Ron Wyden of Oregon. (She is charming with me, although a few bloggers say that she’s not so patient with her employees.) You get the sense that she’s trying to leave the core of the business intact while branching out beyond East 12th Street.
For example, at Fifth Avenue near 21st Street, there’s a satellite Strand built into a Club Monaco. It’s spotless, selling mostly new books plus some expensive first editions. “Not a home run,” Fred says, “but it’s working.” Adds Nancy, “We now have this expanded customer base — people who are Club Monaco shoppers who may not have been to the Strand before.”
The Basses have also tapped into New York’s great subsidizing resource: the global rich. If you’ve bought $15 million worth of living space on Park Avenue, it probably has a library, so what’s another $80,000 to fill those shelves? Make a call to the Strand with a few suggestions — “sports, business, art” — and a truckful of well-chosen, excellent-condition books will arrive. (Fred recalls that when Ron Perelman bought his estate on the East End from the late artist Alfonso Ossorio, the Strand had just cleared out Ossorio’s library; Perelman ordered a new selection of books, refilling the shelves.) In more than a few cases, the buyers request not subject matter but color. In the Hamptons, a wall of white books on a few favored topics is a popular order, cheerfully fulfilled.
Nancy has also grasped that the Strand’s future can be bolstered by selling things besides books. Fifteen percent of the store’s revenue now comes from merch: T-shirts, postcards, notebooks, superhero action figures (they’re near the graphic novels), and especially those canvas tote bags, produced in dozens of variations. The success of the tchotchke business is, she says, one way in which book shopping has changed. Whereas individuals used to come in and root around for hours, today’s buyers shop faster and in a targeted way, often in groups. More tourists come than ever, and books about New York are piled up by the front for them. The store also has a big event space, and the wine flows regularly: launch parties, signings, a book-swapping mixer created in partnership with OkCupid. Bookstore visits are “a social thing,” Nancy explains as we walk past a wall of T-shirts. She points to one that displays a John Waters quote: “If you go home with somebody, and they don’t have books, don’t f**k em.” She chuckles: “My father hates that one.”
Are there existential threats to the Strand? There are. E-books, which require no retail space, have cut into best-seller sales. The Strand has pushed back with remaindered hardcovers, placed by the front door under a sign reading LOWER-PRICED THAN E-BOOKS.
There’s also the Strand’s relationship with its unionized employees, who were organized by the UAW back in the ’70s. They just signed a new contract this past month. Mostly, the labor-management situation seems equable; still, every few years, when contract time comes, someone writes a news story about strife. “The union demands something up here,” says Fred, gesturing, “and we’re down here … There’s always going to be conflict.” In general, the union is quite aware that the Strand is not Google, and the Basses are perfectly aware that relative harmony benefits the business. In October, a pro-union staffer named Greg Farrell published a graphic-novel-style book critical of both management and the union’s representatives. Oddly, he still works at the store. More oddly, the Strand sells the book.
Internet used-book sales, too, would seem to be a long-term concern. When you visit Amazon or AbeBooks (which is owned by Amazon) and search for an out-of-print title, your results are usually listed from cheapest to most expensive. The first “store” on the list often turns out to be a barn full of books in rural Minnesota or Vermont. Some are charity stores, selling donated books—no acquisition costs at all. They certainly aren’t paying Manhattan overhead. Yet here, too, the Strand is holding on, owing mostly to that churning turnover and the quality of its stock. That barn isn’t going to have many of last year’s $75 art books for $40, and the Strand always does. Plus there are the only–in–New York surprises that come through the store’s front door. Opening a box can reveal a Warhol monograph that will sell for more than $1,000, or an editor’s library full of warm inscriptions from authors.
If that’s the future, could the Strand wind up virtual? Surely operating out of one of those barns would be cheaper. “Not with our formula,” says Bass firmly. “We need the store. This business requires a lot of cash flow to operate,” and much of it comes in with the tourists. That funds the book-buying, which supplies the next cycle of inventory.
Which requires this expensive retail space, and the renovation of 2003 did not just come from a desire to spiff up. It happened because of a specific event, one that probably saved the Strand: In 1996, after four decades of renting, the Basses bought the building. “Frankly,” Fred says, “for a while, I thought, This isn’t going to work anymore.” He’d always negotiated the lease renewal with his landlord at the nearby Knickerbocker Bar & Grill — they once had to reconstruct their deal the next day, after knocking back one too many — and a bookstore would not have been able to hang on to 44,000 square feet for much longer. It took Bass two years to hammer out a price, but once he became his own tenant, he paid rent at a significant discount. “When I want to negotiate my own lease,” he jokes, “I have to go to the bar myself.” He’s got leverage in those talks, because the store occupies four floors out of 12, and rent from the others flows back into the business. Warehoused books, once upstairs, are now in much cheaper space across the East River.
There is only one true long-term threat to the Strand, and it comes from within. Bass, whose entire life has revolved around this business, loves bookselling. It appears that Nancy does, too. The store makes money, if not a crazy amount, and the family has good reasons to keep it going. But the Strand is, when you get down to it, a real-estate business, fronted by a bookstore subsidized by its own below-market lease and the office tenants upstairs. The ground floor of 828 Broadway is worth more as a Trader Joe’s than it is selling Tom Wolfe. When a business continues to exist mostly because its owners like it, the next generation has to like it just as much. Otherwise they’ll cash out. If Nancy stays, the Strand stays. If her kids do, too, it stays longer. Simple as that.
Kassem Gharaibeh, left, during the filming of a video at Maker Studios in Culver City, Calif.
CULVER CITY, Calif. — The film set was professional, even if the actors kept messing up the scene by laughing at the star, who was flailing in front of a green screen, pretending to be eaten alive.
“We need it clean,” the sound man shouted. They shot it yet again, the actors holding back their hysterics until the cameras were off.
The scene, an episode of a sketch comedy show called “AsKassem,” was destined not for theaters or TV, but for YouTube. But with the green screen, film crew, actors and expensive cameras and lights, it went far beyond the typical one-man YouTube videos filmed in a basement with a webcam.
It was produced by Maker Studios, one of several production houses that have sprung up to help create and distribute videos for the Web. Financed by venture capitalists and grants from Google’s YouTube, these studios are trying to play the same role for the online video service that United Artists did almost a century ago for movies or MTV did for television in the 1980s.
“These are new-generation studios, folks that are growing up from the basement who are choosing to collaborate and form these networks,” said Hunter Walk, head of product management at YouTube. “In many ways they are like the first cable stations 30 years ago.”
Maker Studios’ videos, for instance, have almost as many daily viewers as Nickelodeon.
It is a major shift in Google’s strategy for YouTube. Google is taking a much greater role in aiding the creation of original content for the site by nurturing these studios because betting on professional content from established movie and TV studios has not panned out.
YouTube sorely needs more high-quality content to compete with video-streaming services like Netflix and Hulu for both viewers and advertisers.
“YouTube counts for the largest share of people’s home video-watching, but once people start watching that professional content on Hulu or Netflix, it quickly expands to become the predominant viewing and takes time away from YouTube,” said James L. McQuivey, a digital media analyst at Forrester Research.
Some YouTube video creators have been making money, in some cases lots of it, for a couple years. But as the site has exploded — 35 hours of video are now uploaded every minute, according to YouTube — it can be hard for video creators to build regularly viewed channels, not just one-hit viral wonders.
The start-up production companies — including Maker, Machinima, Mahalo, Vuguru and Next New Networks, which YouTube recently bought — try to help them. The studios tend to be near but still outside the boundaries of Hollywood, both geographically and in the work they do.
They generally pluck talented video creators and help them make videos by providing the costumes, cameras and paychecks needed to make a more professional-looking video. They help build viewership with strategies like linking to their videos from other popular ones in the same network. YouTube sells ads and shares the revenue with the companies and creators.
Kassem Gharaibeh, the creator of “AsKassem,” was working at a Best Buy and doing stand-up on the weekends to crowds of 15 people at Chinese restaurants when he met the founders of Maker Studios. They paid him $1,000 a month, enough to pay his rent so he could quit his job and devote his time to posting videos more than once every three weeks.
Two of Maker’s founders and well-known actors, Lisa Donovan and Shay Butler, known on YouTube as LisaNova and ShayCarl, appeared in his videos, introducing him to their audience. He gained access to editors and a camera crew, a house to shoot in (or sleep in), and closets overflowing with turquoise wigs and fake diamond crowns.
In a year, his YouTube audience ballooned from 50,000 to 1.3 million. “I honestly don’t think I would have been able to reach those numbers myself,” said Mr. Gharaibeh, who goes by KassemG on YouTube.
The videos these studios produce are mainly sketch comedy, how-to lessons and video-game tutorials. But it is only a matter of time before long-form videos and episodic dramas appear online, video producers say. If Google TV takes off and people watch YouTube on their television screens, they could attract a much larger audience.
“I think you’re going to see it happening any minute,” said Allen DeBevoise, chief executive of Machinima, a network of video-game videos. “That stuff’s expensive, but we’re getting there because advertisers are moving to online video.”
Machinima is negotiating with a Hollywood TV studio to buy “Bite Me,” a series about a zombie outbreak in Los Angeles that Machinima developed last year.
Last month, Shangri-La Entertainment uploaded a feature film made for the Web, “Girl Walks Into a Bar,” starring Danny DeVito and Rosario Dawson and sponsored by Lexus. The studio likes to point out that if the number of views it received in the first two days were movie tickets, the show would have made $2.6 million at the box office.
“We’ve gotten more and more sure over time that there are good economic reasons that the content distributed through cable is going to continue getting distributed that way,” said Salar Kamangar, senior vice president of YouTube. “But we have more and more reason to see the new kind of content for the Web is increasingly attracting viewers’ minutes, so we’re focusing on those.”
YouTube is nurturing them with ad revenue, coaching on copyright laws, and grants, like the $100,000 it gave Maker. It has hired people it calls strategic partner managers, whose job is to be on call for the studios, offering advice on things like uploading problems.
By developing such tight-knit relationships with the studios, YouTube is treading in risky territory. “The second they go into the content business, their very valuable franchise of advertising, their ad network and their YouTube platform will come under attack, because why would anybody support somebody who competes with them?” said Jason Calacanis, founder of Mahalo, which makes videos teaching subjects from math to guitar playing and cooking.
Mr. Walk said YouTube is hands-off in the creation of videos, and considers itself “not a media company but a media catalyst.” But when YouTube acquired Next New Networks, it overnight became a smalltime video creator.
“It’s not at all a stretch to say they’ll get into production — not owning the producers, but investing,” Mr. McQuivey said of Google. “If Google does that, it gives these guys a shot at something they could never get in Hollywood, and it’s the new model for producers.”
The studios are already a welcome home for the masses of struggling actors, writers and directors who show up in Hollywood hoping for work. But though their videos often catch Hollywood’s attention, most of them, like Mr. Gharaibeh, say that’s no longer what they want.
Ms. Donovan, the Maker co-founder, became hugely popular on YouTube with clips like her impersonation of Sarah Palin. She uploaded her Palin video more than a week before Tina Fey did her impersonation on “Saturday Night Live.
She prefers to stay on the Web rather than get on television. “This feels like this is the future,” she said. “Trying to get on TV would be going backwards in my mind. It’s a waste of time.”
12/4/2013 San Francisco Business Times by Renée Frojo
Tumml founders Clara Brenner (right) and Julie Lein.
A new nonprofit accelerator is hoping to use the power and influence of technology startups to solve pressing urban problems.
Through a four-month program, Tumml offers a select group of civic-minded entrepreneurs $20,000 in seed funding and the chance to learn from some of the brightest minds in local government, tech and socially conscious organizations and companies.
“Our mission is to expand how people think about solving problems,” said Clara Brenner, who co-founded the company with fellow MIT Sloan MBA graduate Julie Lein. “We think tech companies can really step in and augment what people can do.”
Launched only last year, the nonprofit has received backing from Common Angels managing director James Geshwilder, the city of San Francisco chief innovation officer Jay Nath and Revolution Foods co-founder Kristen Tobey, to name a few — all of whom serve on its mentorship board to choose and guide entrepreneurs.
Tumml already has helped five organizations in its first cohort successfully get off the ground. Since completing the program in September, companies in the program have raised about $1 million in follow-on funding, creating media buzz.
They include WorkHands, a networking service for blue-collar workers, which has grown to over 5,000 registered users in the skilled trades since September. There’s also HandUp, a crowdfuding platform for the homeless that launched with 50 members and is now averaging $200 donations per active member per month.
Other companies include KidAdmit, an online program that helps parents search for and compare preschools, and Earth Starter, an all-in-one garden system that helps city dwellers grow food and flowers in small spaces.
Now, Brenner said, the nonprofit is on a nationwide search for its next batch of entrepreneurs attempting to tackle big issues in their communities and looking to scale their services from city to city. Brenner said the group is searching for entrepreneurs in small and mid-sized cities around the U.S. that have, for the most part, not had as much access to urban impact companies.
While Tumml is currently backed by a number of corporations and foundations — including the Blackstone Foundation, Accela and Nixon Peabody — Brenner hopes the organization will soon be self-sustaining by taking equity in return for the money it grants participants. As of now, it’s on track to end its first fiscal year with a budget of $500,000.
The application deadline for Tumml’s next cohort is fast approaching, and Brenner said the organization has received more than double the number of applications it took in last year.
“We take this as a great sign that we are reaching a larger and larger audience with our urban impact entrepreneurship message,” Brenner said.
Top praisery PMK-BNC has recruited marketing maven Bill Sanders to head a unit devoted to enhancing the “personal brands” of agency clients.
The move underscores the lucrative dealmaking opportunities available to personalities in an era when stars can easily have direct communication with fans via social media and ecommerce. The new unit will focus on developing marketing, endorsement, public speaking and business partnership prospects for talent clients.
Sanders joins PMK-BNC from BDA Sports Management, where he was chief marketing officer. He will bring a number of clients to the new venture, and will continue to work with BDA on business for basketball star Yao Ming.
“The addition of a Personal Brand Management area is a natural progression of our core talent representation business,” said PMK-BNC co-chairman/CEO Michael Nyman. “Our talent clients are constantly looking to their representation teams for opportunities to expand their businesses and our role has evolved to include the holistic management of an individual’s personal brand.”
Earlier in his career, Sanders worked in film sales for Trimark Pictures and Lionsgate.
Some businesses would love to get basic information like your name, age and gender to better understand how to market to you in the future. Netflix could care less.
Netflix used to place an emphasis on collecting these types of biographical details about its users, but it eventually decided the data wasn’t particularly useful. “It really doesn’t matter if you are a 60-year-old woman or a 20-year-old man because a 20-year-old man can watch Say Yes To The Dress and a 60-year-old woman could watch Hellboy,” Todd Yellin, VP of product innovation at Netflix, told Mashable in an interview this week.
In recent years, the video streaming and delivery service has instead focused on tracking the kind of data that users wouldn’t even think to provide themselves. It tracks what you like and just as importantly, it increasingly tracks what you don’t like.
Netflix Knows You Better Than You Know Yourself
The goal of any video service is to offer the best selection of content, but the heart of Netflix’s business is making sure users can easily find the right video to watch at the right time. The former might interfere with the latter if not for the centerpiece of the Netflix experience: recommendations.
Between 75% to 80% of the videos that Netflix users end up watching on the service come directly from the company’s recommendations about what to watch next. To put that another way, just one fifth of the content viewed on the site is from users visiting Netflix and choosing to go through the steps of typing out the name of something they want to see. The better the suggestions Netflix can make, the more videos users will stream, and the more customers will want to continue paying for the service.
To get to the point where it could make better suggestions, Netflix had to move away from relying mostly on what Yellin calls “explicit” data like biographical information or asking users to say whether they prefer comedies to movies with sad endings. (The exception is the introduction earlier this year of user profiles, which are intended to tackle the problem of multiple members of one household using the same account and messing up the recommendations.)
“You want to take people at face value. When someone tells you they are always watching foreign films and documentaries, you want to show them that,” Yellin said, noting that’s how traditional retailers function. “The truth of it is that some people are posing. Some people are really showing you their aspirational self because some people just want to watch Christmas Vacation with Chevy Chase for the 15th time, and that’s what they really want out of their night because it’s been a long day.”
With that in mind, Netflix started downplaying features like ratings and predicted ratings, and focused more on “implicit” data showing what users had watched and were likely to watch next. The most obvious thing Netflix tracks, at least obvious to anyone who glances at their homepage, are the videos users have watched previously. But Yellin and his team, which now includes “dozens” of data scientists and “hundreds” of engineers, also track things like the “velocity” of how fast a user makes it through a video and whether or not they stalled out five or ten minutes into it. They track whether the user is more likely to view an edgier sitcom, like It’s Always Sunny In Philadelphia, late at night or watch comedies on a particular day of the week to better dole out recommendations.
More recently, Netflix has started to track how users scroll down the page and where they click to see which suggestions they ignore. “It’s one thing to know what people play. It’s another to know what they didn’t play,” Yellin says. “If we know what you saw in front of you, we can know how many times you saw that title.” All the other data may suggest that the user should want to watch Skyfall, but if they repeatedly ignore it, Netflix will eventually stop suggesting it.
In short, Netflix is trying to know its users better than they know themselves.
That would have been virtually impossible when Netflix first launched back in 1999 as users only rented DVDs rather than streamed videos. But now, Yellin says, “That implicit data is becoming more and more powerful because we have more and more of it in the streaming world.”
The Future of Netflix Recommendations
Sometimes Yellin and his team imagine what they could do if they processed exactly the data needed to make the perfect recommendation to each user at each moment.
“The perfect utopia that we joke about here… is why show thousands of titles? Why not just show one tremendous gorgeous image of one title because we’ve read your mind and know what it’s going to be?” Yellin says. He adds that one could take this even a step further and just have a video cued up to start playing as soon as the user visits Netflix. “Could it happen that we have such confidence in what you want to watch that we start autoplaying something? We’re working toward that.”
Whether Netflix can or should ever reach that point is anyone’s guess, but in the short term the goal is to keep improving Netflix’s picks so that the number of videos viewed from recommendations begins to rise above 80%. “We’re glad that 20% people search for [videos] on their homepage, but we’ll keep bumping it down,” Yellin says.
“Do we want it to be 100%?” he asked rhetorically when pressed on whether that’s the end goal. “We want to make it super easy. It’s hugely important for us and the consumer. They don’t come to Netflix with a machete in their hand looking to chop through a ton of content. It’s good for them because it makes it easy to find something great to watch and it’s great for us because we want to win the moment of truth.”
Kerry Considine, left, a physical therapist, tried to add her wife, Renee, to her health insurance policy and was initially denied.
WASHINGTON — As barriers to same-sex marriage fall across the country, gay rights advocates are planning their next battle on Capitol Hill: a push for sweeping legislation to protect lesbian, gay, bisexual and transgender people from discrimination, similar to the landmark Civil Rights Act that President Lyndon B. Johnson signed in 1964.
Plans for a so-called comprehensive lesbian, gay, bisexual and transgender civil rights bill are still in their infancy, and advocates say the campaign could take a decade or longer. With Republicans taking control of the House and the Senate in January, they say the measure has little chance of passing in the next two years.
“This will not be an easy struggle,” said Representative David Cicilline, Democrat of Rhode Island, who intends to introduce legislation this spring. “It forces a much larger conversation about our values as a country. Are we going to be a country in which we prohibit discrimination of any kind against individuals based on their sexual orientation?”
The effort reflects a new reality for a movement that has had a series of recent victories. Same-sex marriage is legal in 35 states and the District of Columbia. Gays can serve openly in the military and have a host of new federal protections. On Wednesday, the Labor Department issued a rule barring federal contractors from discriminating on the basis of sexual orientation and gender identity.
But gay men and women can still be fired and denied housing in vast stretches of the country, especially in the South and the Mountain West. There are 16 states where gay people lack virtually any legal protections. Officials at the federal Equal Employment Opportunity Commission, who investigate claims of workplace discrimination, said they had received more than 1,300 complaints involving sexual orientation and gender identity since 2013, when they began tracking such claims.
In Yankton, S.D., for example, Tyler Brandt, 16, said his manager at a Taco John’s restaurant required him to wear a name tag that said “Gaytard.” Humiliated, he quit, and he is now represented by the American Civil Liberties Union, which filed a claim with the commission. A Taco John’s spokeswoman said the company took the allegations “very seriously” and is in the process of resolving the claim.
In Connecticut, Kerry Considine, a physical therapist at an assisted living facility, tried to add her wife, Renee, to her health insurance policy and was denied; the company was based in Tennessee, which does not recognize same-sex marriages. The company eventually agreed to cover Renee Considine, but not until her wife filed a claim with the commission. Kerry Considine is now suing in federal court, in part to recover expenses incurred when her wife was not covered and also to establish that the denial of benefits was discriminatory.
“If I was a man marrying a woman, there wouldn’t have been a question,” she said.
Against that backdrop, lawyers for an array of gay rights and civil rights groups — including the A.C.L.U., the Lambda Legal Defense Fund and the Human Rights Campaign — have been meeting for the past six months to work on a proposed bill. The Human Rights Campaign has been convening focus groups to gauge public opinion on the plan. On Thursday, it issued a report making the case that a broad civil rights bill would “make ours a more equal nation,” as Chad Griffin, the president of the group, wrote. The Center for American Progress, a liberal research organization, will issue its own report next week.
The push signals a major change in strategy. For the past 20 years, gay rights advocates have tried, unsuccessfully, to pass much narrower legislation banning discrimination only in employment. Now, with analysts predicting that the Supreme Court will soon legalize same-sex marriage in all 50 states, movement leaders have coalesced around the broader approach.
Eighteen states already ban discrimination based on sexual orientation and gender identity. Sarah Warbelow, the legal director for the Human Rights Campaign, said protections were needed in every state, in all areas of society — including employment, housing, education, public accommodations, jury service and lending.
“When a transgender person changes their first name from Jennifer, say, to Josh, the credit company says, ‘That’s highly unusual, we don’t have credit history for Josh and so we can’t cover you,’ ” Ms. Warbelow said. “But straight married women change their last names all the time.”
Any effort to create a new class of legally protected people — as the 1964 law does for racial minorities and women — is likely to run into serious opposition from conservatives. They are waging a campaign to carve out religious exemptions to state laws after some high-profile court fights, like that of a New Mexico wedding photographer who refused to work at a same-sex ceremony.
Some conservatives warn of dire social consequences if civil rights protections are extended to transgender Americans.
“This is where the term ‘bathroom bills’ has been coined,” said Peter Sprigg, a senior fellow at the Family Research Council, a conservative Christian advocacy group here. “Applying gender protections to public accommodations would mean that you have situations in which people who are biologically male could claim that they have a civil right to use a female designated facility — including restrooms, showers and locker rooms.”
The idea of a national civil rights bill for gays was first proposed in the 1970s by two New York Democrats in Congress, Bella Abzug and Edward I. Koch. But it failed to gain traction and the movement ultimately scaled back its ambitions, settling on the narrower bill, the Employment Nondiscrimination Act, known by the acronym ENDA.
That measure, introduced in 1994, finally passed the Senate last year with the support of 10 Republicans, but only after conservatives insisted on an exemption for religious groups. The exemption infuriated some gay rights groups, which soured on the measure and backed away from it. The bill has not passed the House.
“We’ve made some big tactical mistakes along the way,” said Richard Socarides, who advised President Bill Clinton on gay rights issues. “Many of our allies felt very burned by the infighting around the last big push for ENDA.”
Despite the defeats, advocates said the time was right to push for a broader bill.
“When ENDA was introduced, the idea that same-sex couples would be able to get married was a fantasy, a fairy tale,” said James Esseks, the director of the Lesbian, Gay, Bisexual, Transgender and AIDS Project at the A.C.L.U. “Why are we, 20 years later, still asking only for a small slice of the protections that we actually need, and that most every other community takes for granted?”
But advocates and their allies in Congress say they have no illusions. Senator Jeff Merkley, an Oregon Democrat, plans to introduce a broad nondiscrimination bill this spring. But asked when such a measure might pass, he said, “That’s a hazy, crystal-ball question.”
David Lat’s ‘Supreme Ambitions’ Is a Thriller for Lawyers
12/7/2014 The New York Times By ALEXANDRA ALTER
There are no murder plots, corrupt jurors or searing cross-examinations in “Supreme Ambitions,” a new legal novel. Instead, the story turns on a jurisdictional defect that throws an appeals court case into question.
“What is the legal basis for jurisdiction?” a judge asks in an early chapter, in a heavy bit of foreshadowing. “Is it federal question jurisdiction, under Section 1331? Is it diversity jurisdiction, under Section 1332? Is it supplemental jurisdiction, under Section 1367?”
While such legalese does not exactly make for a riveting courtroom drama, for an elite niche — consisting largely of federal judges and their clerks — “Supreme Ambitions” has become the most buzzed-about novel of the year.
It was written by David Lat, a former clerk on the United States Court of Appeals for the Ninth Circuit and a longtime chronicler of the federal judiciary and the legal profession. And it’s the debut fiction title for a new trade imprint from the American Bar Association, whose publishing arm is known for handbooks like the 1,400-page “Compendium of State Certificate of Title Laws.”
“People who are reading this are people steeped in the world of appellate courts.” David Lat, the author of “Supreme Ambitions,” a novel published by an imprint of the American Bar Association.
Mr. Lat, a lawyer turned blogger, has captivated the legal world for years with his gossipy websites, Above the Law, and before that, Underneath Their Robes, an irreverent, anonymous blog about the federal judiciary. He’s gained a large and loyal following among employees at big corporate law firms and even Supreme Court justices with his catty take on the profession. (He once asked readers to vote for “superhotties of the federal judiciary,” and wrote, in an introduction to the list of nominees, “They are too sexy for their robes.”)
Mr. Lat brings the same snarky tone and blend of fact, fiction and rumor to his debut novel. The story centers on a young law school graduate, Audrey Coyne, who lands a clerkship with a callous and ruthlessly ambitious appellate court judge who is angling for a spot on the Supreme Court. Based on early reviews, it’s likely to be a hit with its elite target audience: The cover of “Supreme Ambitions” has rapturous blurbs from three sitting federal judges.
“Only a true insider could have written this book,” said Judge Kim Wardlaw, a Ninth Circuit judge based in Pasadena, Calif., where the story is set. Judge Wardlaw said she recognized several of her colleagues in the story, and noted that while she isn’t depicted in the book, she didn’t emerge entirely unscathed: The opulent décor in the fictional judge’s “jewel box of a chambers” is suspiciously similar to her own chambers, which Mr. Lat has visited, she said.
Mr. Lat acknowledges that he’s writing for a niche audience.
“I wanted to write for my people,” he said during an interview at the scruffy downtown Manhattan office where he works as the managing editor of Above the Law. “People who are reading this are people steeped in the world of appellate courts.”
While he’s unlikely to knock John Grisham or Lisa Scottoline off the best-seller list, Mr. Lat and the American Bar Association are betting that there are readers for a subgenre of highly realistic, legal procedural fiction that’s heavy on the legal material, and somewhat light on the thrills.
“Lawyers like to see the profession realistically portrayed, with good reason,” said Scott Turow, the best-selling author of “Presumed Innocent” and a pioneer of the legal thriller genre. “The average trial involves enough drama, enough confrontation and enough conflict that you don’t really have to gild the lily to make it exciting.”
With its new trade imprint, Ankerwycke, the bar association wants to broaden its appeal, focusing on legal fiction and more accessible nonfiction. Ankerwycke — named for an ancient tree in England where, according to legend, Magna Carta was signed — has 35 titles planned for 2015, including the novels “Courtship,” a Nicholas Sparks-like romance starring a public interest lawyer; “Biglaw,” a “Devil Wears Prada”-type tale about a wide-eyed associate at a Manhattan law firm; and “Tuttle in the Balance,” about a Supreme Court justice having a midlife crisis. The novels were all written by legal professionals.
“We have this captive audience of people who come to us for legal information and legal knowledge, so why wouldn’t they come to us for legal thrillers and legal fun?” said Sonali Oberg, the bar association’s director of product marketing.
The legal jargon in “Supreme Ambitions” can be dense at times, and drama is often sacrificed for realism. Mr. Lat, a former clerk for Judge Diarmuid O’Scannlain, a Ninth Circuit judge based in Portland, Ore., said the story didn’t require much imagination. Though the protagonist, Audrey, is a woman, her biography mirrors the author’s. Like Mr. Lat, she’s an ambitious young Filipino American, a graduate of Yale Law School and a clerk on the Ninth Circuit who aspires to clerk for a Supreme Court justice. (Mr. Lat interviewed for a Supreme Court clerkship but didn’t make the cut.)
“The place was full of these quirky personalities,” Mr. Lat said of the Ninth Circuit, the largest of the federal appeals courts, with more than 40 active judges across nine Western states and two Pacific territories. “You don’t have to do much to turn it into a novel.”
He gave the fictional judges slightly altered names, but insiders will easily spot references to Judge O’Scannlain, Judge Alex Kozinski and Judge Stephen Reinhardt, who is described in the novel as “the Ninth Circuit’s liberal lion” and as being “too old and too liberal to ever be nominated to the Supreme Court.”
“It’s pretty clear who he likes and who he doesn’t like,” Judge Kozinski said. (For his part, Judge Kozinski said he’s pleased with his fictional doppelgänger, Judge Polanski, perhaps because Polanski is described as “an indisputably brilliant jurist, and a possible Supreme Court nominee.”)
Other biographical details and inside jokes creep into the narrative. In one plot thread, Audrey discovers the identity of the person behind an anonymous gossip blog about the judiciary, Beneath Their Robes. (Mr. Lat was working as a federal prosecutor in New Jersey for Chris Christie, at that time a United States attorney, when Mr. Lat was unmasked as the superficial, fashion-obsessed voice of Underneath Their Robes.)
Another subplot details the unnerving interviewing process for aspiring Supreme Court clerks, an experience Mr. Lat endured. “Justice Scalia sliced and diced me for half an hour then turned me over to the lions, his four law clerks,” Mr. Lat recalled.
Mr. Lat, 39, who was raised in New Jersey by Filipino immigrants, seems content writing about the world he once set out to conquer. After studying English at Harvard and law at Yale, he worked at a prominent corporate law firm, Wachtell, Lipton, Rosen & Katz, and then at the United States attorney’s office.
A couple of months after Jeffrey Toobin revealed in The New Yorker in 2005 that Mr. Lat was the author of Underneath Their Robes, Mr. Lat left the profession to become an editor at the political gossip site Wonkette. But he missed writing about legal issues, and in 2006 founded the blog Above the Law, which now has four full-time writers and draws around a million monthly visitors who flock to the site for snarky, colorful reports on the profession.
He started writing “Supreme Ambitions” two years ago, working on it at night and on weekends. It provided an outlet to dish about his experience as a clerk and give an insider’s take on the federal judiciary, under the guise of fiction.
“I don’t think I’ve defamed anyone,” Mr. Lat said.
Judge O’Scannlain, who has a cameo in the novel, said he’s had a few conversations with other Ninth Circuit judges about the book, and no one, so far, has taken offense. “We’re all delighted with it,” he said. “It’s making the monastic world of appellate judges not only interesting but suspenseful.”
It’s practically a truism that the only way for a president without big majorities in Congress to get anything big passed is to anger his own party’s base. And history suggests that the short-term partisan pain usually produces more lasting political gain.
At least that’s what the Obama White House is hoping will be the result of its messy compromise with House Republicans on a year-end omnibus spending bill that left the president’s liberal supporters seething. For anyone who lived through Bill Clinton’s strategic compromises with Republican House Speaker Newt Gingrich in the 1990s, the complaints from the left had a familiar ring.
In June 1995, when Clinton countered GOP demands for fiscal probity by offering his own plan to balance the federal budget (over 10 years instead of seven), House Democrats cried foul. “I think most of us learned some time ago that if you don’t like the president’s position on a particular issue, you simply need to wait a few weeks,” declared Rep. Dave Obey, a liberal stalwart from Wisconsin. “If you can follow this White House on the budget, you are a whole lot smarter than I am.”
But Clinton’s aides explained that he had come to the conclusion that the American people would not see him as leading if he simply said “no” to the Republicans, and that he was determined to be seen as being on the “solution side” of problems, from the budget deficit to welfare.
In the six years of his presidency, Obama hasn’t had to do much of that kind of compromising, nor has he been willing to. But in the wake of the GOP’s midterm rout, the president and his aides have now apparently come to the conclusion that that’s what the American public wants — and even expects.
The stakes facing the two presidents are not really comparable. Clinton — in the midst of his first term — was trying to reorient his party by upending three decades of Democratic orthodoxies concerning the social compact, while Obama — nearing the end of his second — was simply trying to avoid the threat of another round of brinkmanship over a government shutdown by passing what — in a less rancorous era — would have been a routine spending bill.
This president bent on Democratic priorities — allowing the weakening of a key provision of the financial reform bill he himself fought so hard to pass, and a big increase in individual contribution limits to political parties and their congressional campaign committees — to stave off even more unpalatable elements: cuts to Obamacare, or retribution for his recent executive actions on immigration. From the administration’s perspective, accepting this bill — warts and all — was better than risking an immediate shutdown or a 90-day continuing budget resolution that would have to be relitigated in the far more unstable circumstances of a larger House GOP majority and a Republican Senate.
Obama’s presumed intention is to live to fight another day. And if he has any hope of avoiding complete marginalization in his last two years in office, that’s just what he’ll have to do — if only by using his veto pen — in the new year.
It’s worth remembering that President George W. Bush passed his Troubled Asset Relief Program in 2008 with crucial Democratic support, over the vociferous objection of conservative Republicans — and even then only after the House initially rejected the bill and sent the stock market plunging in shock. In negotiations over the bill, then-Treasury Secretary Hank Paulson knelt down in supplication to then-Speaker Nancy Pelosi (D-Calif.) for her support.
So it’s probably not the worst thing for Obama, politically speaking, that Pelosi has declared herself “enormously disappointed” with the White House’s support for the spending bill, which passed with just 57 Democratic “yes” votes and 139 “nos.” Indeed, the public tends to like presidents who stand up to their own parties, and couldn’t care less about the internal rivalries and disagreements within the House Democratic caucus.
Early in Clinton’s tenure, House Speaker Tom Foley and Senate Majority Leader George Mitchell, both Democrats, urged him to abandon any push for the kind of campaign finance overhaul that Ross Perot’s outside-the-box campaign had put on the national agenda. Clinton acceded and later counted the decision as one of his biggest mistakes, in terms of setting the tone for his new administration.
Perhaps no other single act of Obama’s presidency has received sharper criticism from both parties than his early acceptance of his chief of staff Rahm Emanuel’s advice to let Pelosi take the lead in drafting the economic stimulus bill that was roundly denounced by liberals as too small and by conservatives as too laden with pet Democratic pork barrel projects.
“He was far too deferential to the congressional wing of his party, and it cost him,” one senior Republican House aide said Friday. “It cost them more, but it cost him.” And, the aide continued, in contrast to Clinton — who made a determined strategic decision that the only way to win reelection in the aftermath of the GOP’s 1994 takeover of Congress was to seek artful compromise, “this president is not really driving events anymore.”
In fact, Republicans said, the White House weighed in with its last-minute lobbying push only after the basic terms of the deal had been hammered out by Speaker John Boehner (R-Ohio) and Senate Majority Leader Harry Reid (D-Nev.), and his colleagues Barbara Mikulski (D-Md.) and Patty Murray (D-Wash.), thus giving Pelosi a good 24 hours to solidify liberal opposition.
From the White House perspective, internal Democratic divisions on Capitol Hill were just as pronounced — and perhaps more significant — as Pelosi’s irritation with Obama.
The paradox is that despite the liberals’ discontent, the White House’s all-out campaign for the compromise bill involved the kind of personalized outreach — from the president’s top aides to senior Cabinet officers — that congressional Democrats have been craving in vain for six years. It’s tempting to ponder what sort of results Obama might have achieved if he had employed such basic care-and-feeding techniques earlier, in less drastic circumstances.
Were he inclined to be a careful student of Clinton’s successes — which the record suggests he is not, particularly — Obama might take comfort from the reality that 20 years ago, Clinton was widely mocked by many in his own party (and among the opposition) as weak and waffling (or at least cynical) for his compromises with the Republicans. By the end of his tenure, no less a critic than Gingrich adjudged him “the best tactical politician, certainly of my lifetime,” and today he is remembered, for better and worse, as the kind of president who could close the deal.